MTN Ghana has intensified its commitment to stakeholder engagement by hosting a community forum in Bogoso and paying a special visit to St. Augustine Senior High School.
The dual outreach was designed to strengthen relationships with residents, share updates on network expansion plans, promote customer protection, and empower young people with digital literacy skills.
Addressing the gathering, Mr Kennedy Ofosuhene, Corporate Services Advisor for Southern Ghana, explained that the forum was organised specifically to solicit feedback from community stakeholders as a way of building stronger, more collaborative relationships.
He expressed profound gratitude to the people of Bogoso for their unwavering loyalty and continuous support over the past 30 years of MTN’s operations in Ghana.
Ofosuhene took time to unpack MTN’s four sustainability pillars, Doing for Planet, Doing for People, Doing it Right, and Doing for Growth and clearly linked them to the company’s wider contribution to national development.
Under Doing for Planet, he highlighted MTN’s ongoing efforts toward environmental protection, including the ambitious target of achieving net-zero carbon emissions by 2040 through solarisation of facilities, energy-efficient technologies, and the introduction of biodegradable SIM cards.
Doing for People focuses on social inclusion, diversity, and community investment, reflected in the work of the MTN Ghana Foundation in education, health, and economic empowerment.
Doing it Right emphasises responsible business practices, strong corporate governance, ethical conduct, and transparency.
Doing for Growth drives inclusive economic progress through continuous investment in digital infrastructure, financial inclusion via Mobile Money, and skills development that creates opportunities for Ghanaians.
These pillars, he noted, form the foundation of MTN’s support for Ghana’s sustainable development agenda.
Miss Jessica Woode, Network Operations Engineer, provided an update on MTN’s network improvement and expansion strategies under the company’s Ambition 2030 plan.
She outlined ongoing and planned investments aimed at delivering faster, more reliable connectivity to more communities.
Woode made a strong appeal for community partnership in protecting critical fibre infrastructure, which is frequently damaged by galamsey (illegal mining) activities and road construction works.
She stressed that safeguarding these assets is essential if residents are to continue enjoying quality voice and data services.
On the commercial front, Mr Daniel Otoo, Tarkwa Territory Sales Controller, issued a timely caution to the gathering.
He urged residents to desist from sharing sensitive Mobile Money information including PINs, one-time passwords, and personal details with unknown persons or through unverified channels. Such information, he warned, often falls into the hands of fraudsters, leading to financial losses.
Otoo encouraged the public to remain vigilant and report any suspicious activity immediately.
Mr Lovelace Mensah, Coordinator for Community Shops, speaking on the route to market, reminded customers that quality support is available beyond the traditional MTN offices.
He highlighted that community shops and online digital channels offer the same level of service, making it easier and more convenient for residents to resolve issues, purchase products, or access assistance without travelling long distances.
Following the community forum, the MTN team proceeded to St. Augustine Senior High School. There, they engaged students in an interactive session focused on cybersecurity.
The team educated the young people on common online threats, safe digital practices, and the importance of protecting personal information in an increasingly connected world.
Students were encouraged to consider cybersecurity and related information technology subjects as potential major courses when they proceed to university.
They were also urged to take full advantage of the MTN BRIGHT programme an initiative that supports tertiary students once they gain admission to higher education institutions.
